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Customer Service Representative

HOUSTON, TX 77049

Posted: 12/10/25 Industry: General Office Job Number: 3497773

Job Description

Bilingual CSR Role – $18/hr, Steady Hours & Hands-On Training

Join a respected utility operations company in Houston, TX, where customer service meets problem-solving and teamwork. This isn’t just a desk job — about 65% of your time will be at the computer, but you’ll also stay active with customer interactions, outreach, and light clerical/accounting duties. If you’re dependable, detail-oriented, and bilingual in Spanish, this role will keep you engaged and growing every day.

Job Highlights

  • Pay: $18/hour

  • Schedule: Monday–Friday | 8:30 AM – 5:00 PM

  • Location: Houston, TX 77049

  • Nearby Cities: Baytown, Pasadena, Channelview, Deer Park, La Porte, Galena Park, Cloverleaf, Jacinto City, Sheldon, Highlands, Crosby, Northshore, Mont Belvieu, South Houston

  • Perks: Casual work environment (jeans allowed, uniform tops provided), hands-on training, long-term stability with a growing company

Responsibilities

  • Answer customer calls, emails, and walk-ins with professionalism and urgency

  • Proactively reach out to customers for updates, follow-ups, and outreach projects

  • Handle billing, collections, and payment follow-ups with accuracy and tact

  • Process deposits, update customer records, and maintain account accuracy

  • Support dispatch and customer updates during peak periods

  • Stay productive during slower weeks with outreach and data clean-up tasks

Requirements

  • Previous customer service, call center, or clerical/accounting experience

  • Comfortable making proactive calls for collections and follow-ups

  • Ability to multitask and adapt to both busy and slower work weeks

  • Reliable and consistent (no excessive personal phone use during work hours)

  • Basic accounting/clerical skills (payments, deposits, record updates)

  • Willingness to be cross-trained and support multiple districts

  • Bilingual in English and Spanish (read/write/speak) required

Apply Today!

Ready to join a growing company where your customer service and clerical skills will make an impact every day? Apply now to start your training and take the next step in your career!


About LINK Staffing:
For over 40 years, LINK Staffing has been a trusted leader in light industrial staffing, helping hardworking people find great opportunities with reputable employers. With offices throughout Texas, we specialize in connecting skilled talent with roles in manufacturing, logistics, warehousing, and distribution. Our mission is to create a positive impact by providing dependable workers to growing businesses while offering our field staff safe, stable, and rewarding jobs.

At LINK Staffing, we believe in doing things the right way—treating every employee with dignity and respect, delivering exceptional service to our clients, and building lasting relationships rooted in trust. We’re proud to be a company where people come first, and results follow.

#LINKJOBS #LinkEastHoustonJobs

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